"Usual high standards"

About: Arran Medical Group

(as the patient),

Actually nothing in particular happened,

If you discount the usual high standards of friendliness and service from the receptionists

If you discount the service, friendliness and knowledge of the nursing staff

and if you discount the service, friendliness and knowledge of the doctors coupled with the refreshing approach to medical care.

Appointments are normally kept within 5 minutes if not on time.

I have nothing but the utmost respect for this medical practice.

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Responses

Response from Ruth Betley, Practice Manager, Arran Medical Group

It is really good to receive feedback from our patients and I will be passing on these comments to all the team.

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

picture of Eunice Goodwin

Dear eh,

What a lovely accolade for Arran Medical Group. Well done. It is lovely to hear how much you respect your practice.

Thank you for sharing this with us all,

Eunice

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