"Casting department"

About: Eastbourne District General Hospital

The casting department were fantastic, after being scarred for life by the A&E department putting my first cast on (it was so painful I almost passed out and they wouldn't supply me with painkillers after being hit by a van) I was beside myself, literally crying and I wouldn't let anyone touch me. The staff were so calming, gentle and so understanding and eventually coaxed me into my new cast. I don't know what I would have done without them, in the whole mess of everything at EDGH this year they were like shining angels and I can't thank them enough.

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Responses

Response from Eastbourne District General Hospital

We're concerned to read your comments about the A&E department and would welcome the opportunity to look into your complaint. If you would like us to do so, please contact the Complaints Department on 01424 755 255 and ask to be connected to extension 2218, where staff will be happy to take further details.

Thank you for your positive feedback about the care you received from the casting department at Eastbourne DGH.

We're pleased to hear that you found staff were 'calming, gentle and understanding'.

Please be assured that your 'thank you' will be shared with the staff concerned.