"Daughters assessment"

About: Peterlee Community Hospital

After a three and a half hour wait for someone to assess my three year old who was suffering from a severe chest infection and breathing difficulty I was absolutely appalled with the service. The receptionist was extremely rude, very unhelpful and had no customer service skills whatsoever, shocking attitude.

Story from NHS Choices

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Response from Peterlee Community Hospital

Thank you for contacting NHS Choices.

To enable the Trust to investigate your concerns could you please contact the Patient Experience Team on 01642 624719 or email: patientexperience@nth.nhs.uk

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