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"heart valve replacement"

About: The James Cook University Hospital

originally I was keen to have my surgery at the Freeman Hospital in Newcastle based on the care received by my father and its proximity to my home. However after talking with my consultant at Sunderland Royal I was persuaded that the James Cook would be a good choice. I cannot fault in anyway the care I received at the James Cook my surgeon kept me informed both before and after the operation, the care in the HDU after my operation was exceptional as it was on ward 31 from where I was discharged. It is now 4 weeks since my surgery, (I was discharged after 5days) and am making a good recovery in my opinion. Thank you to all the staff at the James Cook Hospital for the care I received

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Responses

Response from The James Cook University Hospital 8 years ago
The James Cook University Hospital
Submitted on 08/12/2015 at 12:01
Published on nhs.uk on 09/12/2015 at 01:31


Goodmorning

Thank you for your feedback in which you thank staff for the care and treatment you received from The James Cook Univesity Hospital.

It is always pleasing to receive words of thanks and I very much appreciate you taking the time to contact us.

I shall certainly forward your kind words to the staff involved, who, I am sure will be very pleased to read them.

We welcome nominations for the Trust’s annual ‘Nightingale Awards’ which, once a year, recognise the important contribution nursing and midwifery make to patients and their families at The James Cook University Hospital or the Friarage Hospital on a day-to-day basis.

Forms are available from the director of Nursing’s office on 01642 854344 or by emailing val.fothergill@stees.nhs.uk

Alternatively, you may wish to nominate online at www.southtees.nhs.uk/about/awards/

I am please to learn you are making a good recovery.

Yours sincerley

Barbara Bellamy

IG & PAtient Safety Advisor

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