"Dundee Dental Hospital Reception Staff"
About: Dundee Dental Hospital Dundee Dental Hospital Dundee DD1 4HR
Posted by Paulxxx69 (as ),
Was told my dentist in November that my wisdom teeth were impacted and a referral would be sent to DDH. Having heard nothing and my course of antibiotics finished over 2 before I could not stand the pain any longer.
I turned up and explained the situation to which a very rude receptionist advised me there was nothing they could do for me and there were "other more serious patients needing to be seen".
She asked her supervisor who explained it was my dentists "duty of care" to look after me until my appointment came through the post and I could not be seen as I am not a patient there! ?
I was under the impression this was an emergency dental hospital and to be turned away in such a manner has left me very dissapointed.
I only hope I get referred to another friendlier hospital when my long awaited appointment comes through. In the meantime I will just have to suffer the pain