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"good service at home valley"

About: Holme Valley Memorial Hospital / Day surgery

(as the patient),

I had an operation to have two toes re-aligned and they now look great!

All the staff were lovely and friendly, also very reassuring. This is first time I’ve had any form of treatment so was a bit apprehensive about having surgery with a local anesthetic where I would be aware of everything that was going on. I prepared by taking a book with me to try and distract myself but the nurse said that whilst I could take it I would not need it as there would be music to listen to and a nurse would also be chatting to me.

Everything about the procedure was explained to me very thoroughly, when they asked if I had any questions I really had none because they had covered everything.

After the operation they took great care to transfer me to a wheelchair and take me to the recovery room where they gave me a cup of tea and a ginger biscuit. I’m still recovering from the operation and know it will take some time but the experience at Holme Valley was fine.

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Responses

Response from Michelle Stanley, Admin Assistant, Holmevalley Memorial Hosptial Day Surgery, Locala Community Partnerships 8 years ago
Michelle Stanley
Admin Assistant, Holmevalley Memorial Hosptial Day Surgery,
Locala Community Partnerships
Submitted on 07/12/2015 at 14:31
Published on Care Opinion at 20:21


Hi there. We are absolutely delighted that your experience was a positive one. We know people can be nervous and do our best to make sure everyone feels at ease.

We are a small and friendly team and believe me it is no hardship for our colleagues to chat to everyone.

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