"confusion over which hospital would take responsibility for my return home"
About: North Devon District Hospital / Accident and emergency North Devon District Hospital Accident and emergency Barnstaple EX31 4JB Royal Devon & Exeter Hospital (Wonford) Royal Devon & Exeter Hospital (Wonford) Exeter EX2 5DW http://www.rdehospital.nhs.uk/
Posted by Civil718 (as ),
A couple of weeks ago I was admitted to NDDH Capener Ward from A+E following a scan.
After a day or two on this ward I was transferred to Exeter by Hospital taxi arranged by NDDH
After a day of tests and consultations I was told I could return home. I asked for the transport to be arranged. Nothing happened....I repeated my request it appeared there was some concern as to whether NDDH or Exeter would take responsibility for my safe return.
It was 7. 30pm, I asked a member of staff to ring a taxi firm who picked me up and returned me to my home in North Devon at a cost of £100.
My point is this if I had been informed that if I was discharged it was my responsibility to make arrangements to return home I would not have found myself in that stressful situation. I was not given the option to stay overnight.
Perhaps this is an area that needs to be addressed and procedures put in place that makes the transfer of patients more explicit to all concerned.