"Rudeness on Kingfisher ward"

About: The Great Western Hospital / Maternity

(as a parent/guardian),

Daughter was admitted due to vomiting and not being to hold fluids down, she is six months pregnant with an ivf pregnancy.

We were told to go back to A&E as this ward was closed then told they would find her a bed. After this messing about had to listen to an NA be extremely rude to an elderly patient, when I spoke to desk clerk told well you can complain then abused by nurse to calm my daughter down, who by now was distressed at her treatment.

Totally unacceptable, the people we met on the ward were rude and very confrontational. If this had been us we would have been asked to leave. Completely let down.

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