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ghost wards at weekends

Story from nhs.uk

"ghost wards at weekends"

About: John Radcliffe Hospital

I found there is a serious shortage of staff and the ward assistants not much help.

The wards are rarely looked into to around, I know, because I have been sat as a visitor for hours and people are just left there with hardly any attention.

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Responses

Response from John Radcliffe Hospital 8 years ago
John Radcliffe Hospital

Submitted on 07/12/2015 at 09:26
Published on nhs.uk on 08/12/2015 at 01:32

Thank you for your comments regarding your recent experience at the John Radcliffe Hospital.

I am very sorry that your experience was not at the high standard that we expect to provide.

Please be assured that your feedback will be passed onto the Service Managers responsible for Neurosurgery. We would welcome the opportunity to investigate the issues you have raised and provide you with a response.

If you would like us to do this, please do not hesitate to contact the Complaints Department on 01865 221728 or at complaints@ouh.nhs.uk who will be happy to discuss the complaint process with you.

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