"Change of appointment."

About: Leicester Royal Infirmary

Having had a prostatectomy at Addenbrookes Hospital during April 2013, I have since been referred to Leicester Royal Infirmary to monitor my PSA and to decide if I require further treatment.

During my last visit on the 11 August 2015, my PSA level had risen by 2 hundredths, which according to the Consultant, was nothing to worry about.

That does not mean that it isn't always in the back of my mind and of course I am anxious about the next result.

I had an appointment for the 11 February and even now, I am concerned about what my PSA level will be.

Imagine my horror when I received a change in my appointment !!

This change is not a different time or a different date in the same week, it is nine weeks later. Apart from the huge stress, that it places upon me, I also question why any appointment should be changed to a date 9 weeks ahead.

No attempt has been made to explain this ridiculous situation and I honestly find it unacceptable.

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Responses

Response from Leicester Royal Infirmary

Dear reviewer,

We are really sorry to hear about your experience following your referral to the LRI.

In order that we can investigate your specific details I would be grateful if you would contact me, supplying your name, address and hospital number.

I am sorry about the change in appointment, often this is somewhat out of our control however we understand your concerns and appreciate you taking the time to report this.

Thank you for taking the time to post your comment. Your feedback is very important to us. Kind regards,

Motsi Fungisai, Service Manager email: fungisai.motsi@uhl-tr.nhs.uk

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