"Fantastic, professional and friendly care"

I was particularly anxious about my knee op and this was treated with such understanding and compassion. From the second I arrived everybody we met were friendly, professional and this made me feel safe and looked after. Struggling with pain after my op I was kept in a second night and I feel this had a fundamental positive impact on my recovery.

The team ensured I was ready to safely go home (with two very small children it was going to be hard) and with my pain more under control I could feel more confident about leaving.

Thank you everyone for my care, I still have a long recovery road ahead but I feel that I could not have got off to a better start.

Fantastic resource, I am very lucky to be under the care of this team.

Story from NHS Choices

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Responses

Response from Duchy Hospital

Thank you for your feedback and positive comments about the team and the experience at Duchy Hospital. As you have commented, getting patients pain management right is a crucial part of planning discharge, I am very happy to hear that we were flexible with this and that you left Duchy Hospital feeling confident you could cope.

Best wishes for a full recovery.

Chris Sealey, General Manager

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