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Care Opinion

Pleasant professional staff

Posted By tam1

"Pleasant professional staff"

About: University Hospital Wishaw / Endoscopy

(as a staff member posting for a patient/service user),

Absolutely everything was done well.

Very little waiting time

Pleasant and professional staff

Nothing could have been done better

I cannot fault any part of my attendance at wgh

Many thanks

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Responses

Response from Karen McLelland, Senior Charge Nurse for Day Surgery and Endoscopy, Uiversity Hospital Wishaw, NHS Lanarkshire 8 years ago
Karen McLelland
Senior Charge Nurse for Day Surgery and Endoscopy, Uiversity Hospital Wishaw,
NHS Lanarkshire

Submitted on 07/12/2015 at 14:38
Published on Care Opinion at 20:22

picture of Karen McLelland

Dear Tam

Thank you so much for your lovely comments when you attended Endoscopy.It was nice that you had a positive experience with very little waiting time and that staff were pleasant and professional.Staff are aware of how waiting can lead to anxiety.

I will pass your comments on to my team and I am sure they will be grateful to hear such positive comments.

Again many thanks.

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