"Gold Star Treatment"

I attended the walk in centre following a fall three days earlier. I could not have received more thorough and professional care from the triage nurse and the nurse practitioner who examined me at length and arranged an on site X-ray before reaching their conclusion regarding my injuries. They were highly efficient, respectful, sympathetic and gave clear, concise instructions, both verbal and written, regarding my diagnosis and further treatment. I saw the

NHS at its best.

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Responses

Response from Robin Chapman, PALS & Complaints Manager, Hounslow and Richmond Community Healthcare NHS Trust

Thank you for your feedback about our staff at Teddington Memorial Hospital Walk-in Centre.

I will share your feedback with the team as I am sure they would be keen to hear that their work is appreciated

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Response from Teddington Memorial Hospital Hrch

Thank you for your feedback about our staff at Teddington Memorial Hospital Walk-in Centre.

I will share your feedback with the team as i am sure they would be keen to hear that their work is appreciated.