"lack of basic nursing care"

I witnessed lunch/dinner given to patients who were unable to feed themselves drinks left also at bedside of patient who could not pick a beaker up elderly trying to get out of bed with catheters and drips attached and dragging them with them some relatives informed staff and they said well be there soon it was 10 mins later and all visitors saw this mans boy below waist this is not a comprehensive list and I found it very distressing