"great 111 Service"
About: Royal Victoria Hospital / Out of hours service Royal Victoria Hospital Out of hours service CT19 5BN South East Coast Ambulance Service NHS Foundation Trust / NHS 111 South East Coast Ambulance Service NHS Foundation Trust NHS 111 Lewes BN7 2XW
Posted by StudentNurse2 (as ),
I have been experiencing some very personal problems lately and when I was let down by my GP who refused to give me an emergency appoitment (? ? ? ? ) I have turned to the 111 service.
Although I was not sure they would be able to help me with my symptoms (a lump in my private parts) I have had a lot of reassurance and advice from all of the advisors I have spoken to in the past two days. They all tried to find locations I could attend to get checked out and explained everything to me - I was even put through to a clinician who was absolutely amazing and took all the time to help me.
Me being a student nurse myself, I am very pleased to see the effort all the health advisors put in to enable and empower a patient. I truly think they all deserve a massive praise for all their great work.
Although you cannot see their faces, their input is ever so important. They can give you such valuable advice and peace of mind, in my case.
Please carry on all the hard work. It will be my pleasure to return to 111 for help and advice in the future! ! !