"Excellent Care at the Outpatient Breast Clinic"

About: Hairmyres Hospital / General Surgery

(as the patient),

To-day I attended the breast clinic for my annual check up and received excellent care. I was very impressed by Dr Mansel who listened to my concerns and clearly explained and discussed his own area of expertise. Nothing was too much trouble, and despite the clinic running late at no time did I feel rushed, Dr Mansel took the time to discuss what my options are and reassured me.

I would like to say a huge thank you for the excellent care and attention I received to-day.

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Responses

Response from Gwen MacIntyre, Senior Nurse, Surgical & Critical care, Hairmyres Hospital

picture of Gwen MacIntyre

Dear Focus girl,

Thank you for the kind comments which I will ensure are shared with Dr Mansel and the out-patient team.

We understand any visit to Hospital can be daunting and to know you were made to feel understood, informed and cared for is very reassuring from our perspective.

I hope your treatment and care pathway continues to be smooth.

Kind Regards

Gwen Macintyre

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