"to all on ward 17 - rehab"

About: Bishop Auckland Hospital

Got to say a massive thankyou to all on ward 17 for looking after our mum and getting her back to her old self. Its clean well organised dept that has profesional people throught which give in our oppinion a fantastic service not just to our mum but all we had interaction with.

Very caring and understanding not just with mum but also with us the visitors , which other places can lack. Even to the discharge procedures which were well organised and dealt with wery well.

Many thanks and merry christmas.

From all of betsy niles family.

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Responses

Response from Bishop Auckland Hospital

Thank you for providing feedback on your mum's experience on Ward 17 at Bishop Auckland Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care she received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Ward Sister to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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