"Bowel cancer screening & treatment"

About: Queen Alexandra Hospital

At the start of October I was invited to a bowel screening session. A tumour was found and this was quickly identified as cancer.

From the point of the tumour being found I received fantastic care and support. Tests were carried out quickly and an operation scheduled. My surgeon gave me fantastic reassurance, and performed a successful operation. Their support after the operation was superb, and I received outstanding care from the Surgical High Care unit. While in hospital I received great support from the Stoma Care team and this has continued since my discharge.

Overall the care I have received since the tumour was found has been of the highest standard. I could not have asked for anything more, and at a very stressful time I was given fast, high quality care with compassion and support throughout.

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Responses

Response from Queen Alexandra Hospital

Dear Sally Knight

I'm very pleased to hear that everything went so well at such a stressful time for you. I would like to thank you for taking the time to add your positive comments, which will be shared with the staff involved.

I would like to take this opportunity to wish you all the best for the future.

Should you ever wish to share your views, good or bad, about the hospital then please e-mail our Patient Advice & Liaison Service on PHT.PALS@porthosp.nhs.uk or telephone 0800 917 6039.

Kind regards.

Debbie

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Response from Debra Johns, Patient Experience Officer, Portsmouth Hospitals NHS Trust

Dear Sally Knight

I'm very pleased to hear that everything went so well at such a stressful time for you. I would like to thank you for taking the time to add your positive comments, which will be shared with the staff involved. I would like to take this opportunity to wish you all the best for the future.

Should you ever wish to share your views, good or bad, about the hospital then please e-mail our Patient Advice & Liaison Service on PHT.PALS@porthosp.nhs.uk or telephone 0800 917 6039.

Kind regards.

Debbie

  • {{helpful}} of {{total()}} people think this response is helpful