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Urology cystoscope treatment

Story from nhs.uk

"Urology cystoscope treatment"

About: Burnley General Hospital

Attended dept today .staff were fantastic put me at ease and the proceedier was very straight forward and not uncomfortable. Very pleased with treatment and friendliness by staff..

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Response from Burnley General Hospital 8 years ago
Burnley General Hospital

Submitted on 04/12/2015 at 10:40
Published on nhs.uk on 05/12/2015 at 01:32

Many thanks for your feedback regarding your treatment in the Urology Department at Burnley General Hospital and thank you for taking the time to do so.

It is a pleasure to receive such lovely feedback about the care and treatment provided and I will make sure your comments are passed onto the team who will be delighted to hear that your experience was really positive as we always strive to deliver safe, personal & effective care.

We are really keen to hear about your experience and what made it so positive for you so that we can try to make it like this for every patient visiting our hospitals and using our services.

If you would like to share your story with us please contact me (Melissa Almond) on 01254 734087 or email me on Melissa.almond@elht.nhs.uk

Many thanks again for commenting and best wishes.

Melissa Almond, Patient Experience Facilitator

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