"Fantastic care on Allerton Ward"

About: Torbay Hospital

I was an inpatient on Allerton Ward for 1 week near the end of September. Even though I work at the hospital, I was apprehensive about being a patient. The nurses were amazing, always took the time to have a chat, calm me down, reassure me. The care I received was outstanding from the doctors, nurses, consultants, HCA's and domestic staff. One particular emergency medicine registrar stayed longer after their shift to see me which I was very grateful for.

Particularly, two nurses and and the HCA. They each deserve WOW awards! Very happy, smiley, caring- showing all the 6 C's.

I was admitted and discharged on 2 separate weekends, and saw twice the amount of Doctors than on the weekdays. I was very impressed. Thank you.

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Responses

Response from Torbay Hospital

Dear Patient

We are delighted to read your encouraging comments.

Staff appreciate hearing about patients’ positive experiences and your feedback will be shared with those concerned.

Kind regards

Patient Services

Torbay and South Devon NHS Foundation Trust

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