"Very rude staff"

About: Queen's Hospital (Romford)

Heavily pregnant went into triage 3-4 time. Waiting so long. Midwives are talking to each other, no one cares person is in pain or what? Very rude behaviour. Keep sending me home even my water breaks and having contractions. Don't feel like going back to queens, prefer to die at home.. Not to go there and waiting to seen by midwife and came back home with pain. Frustrated. Careless staff

Story from NHS Choices

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Response from Queen's Hospital

Thank you for leaving your comment on NHS Choices. I am concerned to hear about your experience, and want to make sure this investigated. Please contact me through our PALS team on 01708 435 454, or by email PALS@bhrhospitals.nhs.uk.

Yours sincerely

Wendy Matthews

Interim Chief Nurse

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