"Fantastic caring staff"

About: Pilgrim Hospital

I was transferred to pilgrim for my antenatal care from Lincoln after I had a terrible experience. From the moment I arrived it smelled clean and staff were very welcoming. The waiting room was homely and I enjoyed the magazines. My scan was very thorough and I was treated with dignity and respect. The staff explained everything. They did all the tests I needed and made sure I was allocated to the right services. A great day. I am now looking forward to my next appointment. A big Thank you to the staff at Pilgrim.

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Responses

Response from United Lincolnshire Hospitals NHS Trust

Dear Claire,

Thank you so much for your comments. It is reassuring to hear that you found your antenatal appointment such a welcoming experience and, in particular, I am pleased that you were impressed with the care provided during your scan.

I will certainly be passing your comments on to the team.

Regards,

Gill Massey

Superintendent Sonographer - Pilgrim Ultrasound Department

Response from United Lincolnshire Hospitals NHS Trust

Dear Claire,

Thank you for taking the time to send such lovely comments. All the staff in antenatal clinic work hard and will delighted that your experience was such a positive one.

We look forward to see you again and hope we can continue to care for you as well.

Many Thanks,

Elizabeth Grooby - Matron Maternity and Gynae Services