"Accident and emergency"

About: Kettering General Hospital

I visited this A and E dept at lunchtime last Saturday. I was impressed by the care and attitude demonstrated by staff. The guidance given was a wait of four plus hours, however I was seen as a non urgent case within 11/2 hours by a senior nurse practitioner. Their knowledge of my condition was excellent even then they sought the advice of a senior doctor just to confirm diagnosis. the nurse was very clear in their instructions and provided written details on follow on care. All in all a very good service.

Story from NHS Choices

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Response from Kettering General Hospital

I would like to thank you for taking the time to feedback to the department on the service you received. I will pass on your comments to the nurse practitioner who cared for you.

I sincerely hope you are now feeling much better.

Sandra Iwanoff Senior Matron A & E

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