"Care,consideration,information ..."

What could be improved

Care,consideration,information to relatives

Anything else?

My mother was admitted with infection of the leg. During her 17 days stay at the Hospital her care left a lot to be desired. She was severely arthritic and had very limited mobility in hands/legs. She required assitance in eating - which was not given, the drinks tray was placed out of her reach. We managed to assist her when visiting. She became severly dehydrated, requiring a drip.

We noticed that her mental condition was also deteriorating (on admittance she was bright and had an active mind) - the comment received was "She is probably fed up"

A 3 1/2 hour wait to speak to a ward doctor...

The culmination of her stay was that to quote the Doctors - We can now find nothing wrong with her, she has a slight kidney infection but that is not a problem and can be discharged. 5 minutes after arriving back at her Nursing home she died.....

The care given to this elderly patient was abysmal.