"Great service and fantastic midwifes"

About: Birmingham Women's Hospital

I recently gave birth at the women's on the 10th of November, the midwife delivered my baby boy and what a fantastic job they did, the midwife made my labour an unforgettable experience and treated me with the upmost respect, dignity and compassion. Not only did the midwife deliver my baby, the after care the midwife and the team gave me was 10/10.

Also the midwifes on transitional care ward 5 was fantastic. They really helped me develop as a new parent to my newborn son. Thankyou to the brilliant service I experienced at the women's!

Maria

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Responses

Response from Birmingham Women's Hospital

Thank you so much for taking the time to feedback.

Your comments have made the day of many of our staff members, not only on the Delivery Suite and on Transitional Care, but our CEO read out your feedback at our all-staff manager meeting today, and it really warmed the hearts of all the staff there.

The NHS is under so must cost pressure, but hearing your feedback reminds us all that despite challenges, we can get it right and make a big difference to the lives of those who trust us with their care.

We are so very grateful for you sharing your views and please accept our warmest congratulations on the birth of your baby.

If you would like to become more involved in the work of the Trust, we are launching a new Family and Patient Advisory Council in January, where you can be part of shaping and giving feedback about all our services.

If you would like more information, please get in touch on connect@bwnft.nhs.uk.

Many thanks,

Amy Maclean, Head of Patient Experience

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