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Terrific nurse

Posted By Spinning13

"Terrific nurse"

About: Ayrshire & Arran Community Services / Elderly Community Mental Health Service

(as a relative),

Just wanted to leave some feedback about the nurse that visited my wife, who suffers from dementia.

Her courtesy and kindness were exceptional. She gave terrific advice and explained everything to me without me even asking.

Thank you for everything!

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 30/11/2015 at 11:57
Published on Care Opinion at 12:02

picture of Eunice Goodwin

Dear Spinning13,

I am so glad you got the help and support you needed. I will be delighted to pass this to the team so they can see how much the visit meant to you and your wife. Thank you for contacting us and sharing this with us.

best wishes,

Eunice

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