"Excellent treatment in resus majors"

About: Lister Hospital

I was sent to A&E by my local GP on Friday morning. I arrived about 11.30 and after a slight tooing and froing between A&E and AEMU I was triaged in A&E and quickly assessed with an ECG and passed into resus. All the staff were kind, caring and explained what they were doing and why. The resus team worked quickly and efficiently. The area was bright, well equipped and very clean. I cannot fault the treatment I received and would like to thank all the staff involved. Once was heart rate was stabilised I was kept under observation and eventually discharged around 3.30 pm with good advice about follow up. At 61 years of age this was my first hospital experience and I cannot speak highly enough of the staff and the care I received.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Lister Hospital

As you probably will have seen in the national media, A&E services across the country are under huge pressues at the moment, which is why your feedback will mean all the more to our colleagues in the Lister's emergency department.

Despite the challenges, they continue to provide high quality, compassionate care.

It is really great to have this opportunity to share your thoughts about the care provided to you with them - it will help lighten their load.

In the meantime, we hope (and for the right reasons, of course) that you have no need to use our services again for a very long time!

  • {{helpful}} of {{total()}} people think this response is helpful