About: Queen's Hospital (Romford)

I had to visit A&E @ Queens today. The whole process was caring, professional and efficient. The staff have to deal with some very difficult people, and, in my visit they dealt with it professionally . I'm tired of people slating our NHS/Queens Hospital. In a challenging modern we are lucky to have anything. Thanks to everyone who dealt with me today, much appreciated .

Story from NHS Choices

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Response from Queen's Hospital

I am very pleased to hear about your positive experience within our Emergency Department and it is lovely to hear that all the staff that treated you did so in such a caring manner and were professional and efficient. I will ensure your comments will be passed onto the Department as positive feedback means a lot to them. Thank you for taking the time to make us aware of your experience.

Yours sincerely

Wendy Matthews

Interim Chief Nurse

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