"Tonsillectomy on Channel Day ward at WHH"
About: William Harvey Hospital William Harvey Hospital Ashford TN24 0LZ
The care I received yesterday was excellent. From the student nurses to the consultant, I felt informed and cared for throughout the day. I did have to wait to go down to theatre a little longer than I expected but perhaps that was my misconception. A member of the nursing team rang me the night before as I hadn't had pre-op assessment (an oversight?) but they did it over the phone to enable my operation to proceed the next day without delay.
The only thing I would suggest for improvement was that the patient next to me (who had had the same op) had a nurse give her some informed guidance on post operative eating and infection control when she came back from theatre, which I was not given. However when I asked, I was given some guidance.
An excellent team. Thank you.