"Time at the hospital in A& E"

About: Basildon University Hospital

I feel that the time board which shows time you should spend in the A& E department is very under estimated. Having arrived at 4.30 am with my mother who is 86 and had had a fall. The time on the board was 3 hours to see everyone.

We actually spent over 7 hours there.

So perhaps a more realistic time showing would be more benefucial.

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Responses

Response from Basildon University Hospital

Thank you for your comments regarding the information board in the A&E Department. We apologise that your wait in the department was longer than expected.

Your comments have been forwarded to the department's management team to share with staff and to ensure the information board is kept as up to date as possible.

Thank you once again.

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