"Thank you"

i stopped by the hospital yesterday evening, (having closed my car door on my thumb a few mins earlier, the hospital being closer than home) unfortunately the MIU was already closed but the reception team could see how much pain I was in and called the nursing team on Cedar ward, they very kindly cleaned me up, gave sound advice and a cup of sugary tea and reminded me to stop by the pharmacy for pain killers.

A fantastic service when all I wanted was something cold to ease the pain.

Thank you everyone xx

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Debra Johns, Patient Experience Officer, Portsmouth Hospitals NHS Trust

Dear Katrina

Thank you very much for taking the time to provide your positive feedback regarding your recent experiences at the MIU. Please be assured that your comments has been shared with the Team involved.

Should you ever need to share your views with us direct, good or bad, then please contact our PALS Team on PHT.PALS@porthosp.nhs.uk who will be happy to help and advise.

Kind regards.

Debbie

  • {{helpful}} of {{total()}} people think this response is helpful