"Poor treatment"

After waiting for treatment for on going problem.Was booked for operation,turned up well before time,sat there for over 2hours.Was called in only to be told as running over my operation cancelled.That what that,never asked how I was going to get home or anything.Im just in light clothes as the paper work says ended up walking home in the wet and cold as had no money or other way to get home.So expected a call or something when I may get new date,but not a word.Thats ok only waited 18+ months expect will be another 18 months. The big joke I get a text,how did I feel my treatment went.They must be kidding.