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Absolutely amazing

Story from nhs.uk

"Absolutely amazing"

About: Guest Hospital

Today I took my 91 year old mother for an appointment at The Guest Hospital in the Dermatology Department.

My mother was treated with such dignity and respect from everyone from the wonderful young doctor in Dermatology to the wonderful doctor who performed the biopsy.

The Staff Nurse was friendly, thoughtful and extremely considerate towards my mom. They explained everything perfectly to her, this helped my mom to relax more for the procedure, which was almost painless.

Thank you all.

May I also say what a pleasure it was to take my mom to The Guest Hospital, it was a very calm peaceful environment, extremely clean and very well organised.

Thank you again.

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Responses

Response from Guest Hospital 8 years ago
Guest Hospital

Submitted on 11/12/2015 at 17:18
Published on nhs.uk on 12/12/2015 at 01:31

Thank you, Sandra, for your positive feedback and five star rating about our Dermatology Department. It is wonderful to hear that you were impressed with your mother’s treatment during her visit and that our staff kept her fully informed and involved along the way. We have passed your lovely comments onto the team based at Guest Outpatient Centre.

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