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Endoscopy Team.

Story from nhs.uk

"Endoscopy Team."

About: Good Hope Hospital

I would like to thank the entire team an the Endoscopy Unit at Good Hope Hospital.

I was referred by my GP for a Gastroscopy and was completely happy with the staff and treatment I received.

In fact, I can't praise them highly enough.

This is the third time I have had to have procedures at this department and I am always amazed by the the care, the professionalism and compassion shown by the staff.

Thank you once again.

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 8 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 02/12/2015 at 13:16
Published on Care Opinion at 16:07

Dear Anthony Higgs

Thank you very much for your post with your patient feedback about the Endoscopy Team at Good Hope Hospital.

I am so pleased to read that on each attendance you have found the staff to be caring, professional and compassionate, and will be delighted to forward your feedback to Senior Sister Lolita Tallon, Manager for Endoscopy at Good Hope Hospital, and to Beverley Baker, Matron for the service who will be thrilled to read your feedback and share it with all of the team, who work very hard to provide a positive patient experience.

Once again thank you for taking the time to provide your comments, patient feedback is extremely important to us.

With kind regards

Marie Helebert

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