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Visit to Gynaecology Dept

Story from nhs.uk

"Visit to Gynaecology Dept"

About: Gravesham Community Hospital

I visited your hospital today by myself feeling a little nervous.

Although trying to get parked was terrible I found your staff to be fantastic!

Both the main receptionist & the out patient receptionist were very polite, caring & friendly. I was greeted by Consultant & their assistant who were both caring & gave my appointment plenty of time.

I felt I was listened too & everything was explained.

A very big well done, it makes such a difference to be greeted & treated by such polite & caring staff!

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Responses

Response from Gravesham Community Hospital 8 years ago
Gravesham Community Hospital

Submitted on 26/11/2015 at 16:03
Published on nhs.uk on 27/11/2015 at 01:36

Hello

Thanks for taking the time to tell us about your visit to Gravesham Community Hospital today.

We're pleased that you found all the staff to be polite, caring, reassuring and friendly.

We will ensure that your kind comments are passed onto the receptionists and the consultant and their assistant.

It is good to know that your experience of the staff made up for the stress of trying to park prior to your appointment.

Best wishes

Customer Care Team

Kent Community Health NHS Foundation Trust

Tel: 0300 123 1807

Email: kcht.cct@nhs.net

Website: www.kentcht.nhs.uk

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