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Constant disappointment in many departments

Story from nhs.uk

"Constant disappointment in many departments"

About: Eastbourne District General Hospital

I will keep my message brief as my vision is limited

I've had endless miscommunications at dgh and have been lost in system so many times that I feel pretty much forgotten

This particular complaint is with neurology whom I last saw on 24/7/15

A new wonderful doctor actually looked into my huge set of notes and studied my case

They found something others had missed on various MRI scans

Diagnose intracranial pressure linked with something benign in my pituitary gland

Filled me fiull of hope and requested immediate apts with opthamology ( which I have had) and an urgent lumbar puncture which I haven't had still at end November

No idea who I chase yet again

Patience running out

Vision getting so bad I've had to write this I. Stages

Headaches vomiting black outs n balance issues

Yet I appear by yet another specialty to have been lost in system

I have no faith in dgh at all

Sad as worked there for 9 years happily until I got too sick to work

Was then kicked out fast n even as a patient I'm unhappy

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Responses

Response from Eastbourne District General Hospital 8 years ago
Eastbourne District General Hospital

Submitted on 26/11/2015 at 11:23
Published on nhs.uk on 27/11/2015 at 01:42

We're deeply concerned to read your posting on NHS choices about mis-communications and your disappointment in many departments at Eastbourne DGH. We would like the opportunity to discuss this further with you and therefore we urge you to contact our Patient Advice & Liaison Service (PALS). They will look into your query urgently and find out what is happening with your case.

They can be contacted on 01323 435886 or by email at: esh-tr.PALSE@nhs.net.

With regard to the medical symptoms you describe, it's important you seek medical advice, if you haven't already done so.

We hope that you make contact with us as soon as possible. This will enable us to gather more information and investigate what's happening.

We apologise that your experience has been poor and that your condition is worsening. This must be extremely worrying for you.

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