"Crisis Family"

I simply cannot praise this service enough, from the first point of contact to the last. The assessment team were great, and ICS have done nothing but help me on the road to recovery. Where my doctors failed me these people have resuced me. From the bottom of my heart, thank you to the Beckington Centre and Aire Court, Middleton.

Story from NHS Choices

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Responses

Response from Clare Blackburn, PALS, Complaints & Claims Manager, Leeds and York NHS Partnership NHS Foundation Trust

Dear Olivia

Thank you very much for the lovely feedback you have given to staff within the Crisis team and at Aire Court.

All of the staff work very hard to provide good care for all that use our services and I’m really pleased you found your time with both services so helpful. I will pass on your positive comments to all the staff concerned.

Thank you once again and I’d like to wish you all the best in your recovery.

Kind regards,

Clare Blackburn

PALS, Complaints & Claims Manager

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