"Vascular Surgery"

About: Clatterbridge Hospital

Today I attended Leverhulme day ward for a procedure to be carried out on my leg. I found that the whole experience from being admitted onto the ward to being discharged later in the day, was dealt with by nursing staff, who cared, showed dignity and had time to listen to any concers I had in a friendly manner. The surgeon put me at ease and I felt confident in them carrying out the procedure with as little discomfort as possible. Thank you to all nursing staff involved and the surgeon.

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Responses

Response from Clatterbridge Hospital

Thank you very much for your kind comments. We are delighted to learn how staff were able to look after you so well. We are proud of the care and service provided by our staff.

Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to staff in our Leverhulme Day Ward.

If we can be of further assistance in any way, please do not hesitate to contact the Patient Relations Team on freephone 0800 432 0251, email wih-tr.Patientrelations@nhs.net or in writing to Patient Relations Team, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE.

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