"Made to wait ages"

About: Weston General Hospital

I visited the Walk-In Centre to report an assault but despite there being only 3 other people in the waiting room I waited for such a long time to be seen that I had to leave.

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Response from Weston General Hospital

Hi there,

Many thanks for your comments and we're sorry to hear you had a long wait. Unfortunately, the department can be busy at times, with patients sometimes requiring complex treatment 'behind the scenes' which ties up the medical staff for some time.

If you would like to discuss this matter further, can we please ask that you contact our Patient Advice and Liaison Service on 01934 647216 or by email to wnt-tr.pals@nhs.net and they will be happy to assist you.

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