"Lost visitors"

About: City Hospital campus

On my husband being transferred from qmc intensive care found out late at night he'd been moved and he'd had a bad turn and needed a blood transfusion he needed to go back to theatre for his bladder n to get rid of a blood clot no one even bothered to inform me he'd gone back to theatre on getting there at 7 pm we were shown to a day room after a short time a nurse popped in and said he would be about 20mins after an hour an half we decided to go see if he was back no one seemed to no were he was or were even bothered about finding out were he was so we left because it was getting towards 8.30 no one seemed to no what the other was doin very un organised ward and didn't seemed very clean either

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from City Hospital campus

Thank you for taking the time to get in touch.

I am sorry to hear that the communication with staff on our AICU was not was clear as it should have been.

Please do give me a call and we can talk through further.

My phone number is 0115 924 9924 ext 62493. Kind regards, Sarah Moppett Divisional Nurse, Clinical Support

  • {{helpful}} of {{total()}} people think this response is helpful