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Excellent care of vbac delivery but slow discharge

Story from nhs.uk

"Excellent care of vbac delivery but slow discharge"

About: Frimley Park Hospital (Frimley)

I love Frimley and the care I received there was amazing. I had a vbac delivery there this autumn. My only criticism is the slow speed of discharge (on a Sunday).

I was waiting for paperwork all day..also my medicines on discharge had no labels. Just the times I should take them written on the packets in biro.

I also wanted to comment on an experience from sept 2014 when I suffered a missed miscarriage and ended up in your a and e.

The hospital staff were absolutely fantastic at this time. I couldn't fault them at all and they managed somehow to make an awful time bearable.

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Responses

Response from Frimley Park Hospital 8 years ago
Frimley Park Hospital

Submitted on 30/11/2015 at 09:33
Published on nhs.uk on 01/12/2015 at 01:33

Thank you for taking the time to leave your feedback.

I am pleased that your experience was a positive one, and for your comments on how we need to improve discharge.

I am sorry that you had to wait so long.

Due to feedback such as yours we are working on improving this for patients in the future.

Congratulations on the birth of your baby

Thank you for thinking of us at this time

Kind Regards

Claire Marshall

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