"A&E/Resus"

About: Medway Maritime Hospital

On 15th November my elderly mother was treated in A&E. I can't thank the staff enough for the care given. Everyone from the cleaners to the doctors were wonderful, treating my mother with sensitivity and respect. I was kept fully informed through out her treatment in a professional and kindly manner. A special thank you goes to a Clinical Support worker(?) who spent several hours supporting me through a difficult time until my family arrived. Sadly mum later passed away on Will Adams ward but again wonderful treatment given. So a big thank you from all the relatives of Mrs Elizabeth (betty) Bell.

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Responses

Response from Medway Maritime Hospital

Thank you so much for taking the time to provide feedback during what must be a very difficult time for you and your family. We are pleased that we were able to care for your mum and provide support to you and your family during her final days. We are very sorry for your loss.

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