"Very rude"

About: Vale Community Hospital

Having been told by 111 to attend my nearest minor injuries centre within one hour, I was then ridiculed and asked whether I thought they could work magic.

I would not return to this hospital where the staff were very uncaring and certainly would not recommend it to anyone else.

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Response from Vale Community Hospital

Many thanks for taking the time to share this feedback. I am sorry to hear about your recent experiences at Vale Hospital Minor Injuries Unit - Would you be happy to get in touch with our service experience team so we can get a few more details and look into this for you? You can contact the team on 0300 421 8313 between 9am and 5pm, Monday to Friday or email: yourexperience@glos-care.nhs.uk

Best wishes,

The team at Gloucestershire Care Services NHS Trust

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