"Urgent eye clinc lister hospital at Stevenage,..."
About: Lister Hospital Lister Hospital Stevenage SG1 4AB
Posted by Emad Moussa
To whom it may concern,
Very des pointed with Urgent eye clinc at Lister Hospital at Stevenage, Herts.
Reception staff are distressed all the time and they are understaffed which leads to unhappy patients being standing for so long.
2- Their is no obvious number on the confirmation letter that leads you directly to the desk in case someone wants to change appointments.
3- the direct line is ringing with no one answering or a voice mail message to take your message.
4- the English spoken by some of the calls centre staff is terrible and at least not understandable, a tone of rudeness always at the background, a good command of English language is needed.