"Ward 31"

About: Darlington Memorial Hospital

I was admitted to ward 31 after a referral from my GP one Friday evening. Every member of staff on the ward is an absolute credit to the hospital! I was assessed promptly and seen by a consultant straight away. I initially had a 5 night stay and was then re-admitted 2 days later for a further 2 nights. During both stays the staff were extremely kind, caring and compassionate. My daughter was 7 weeks old at the time and they did everything possible to ensure I could spend as much time as possible with her. They also supported and helped me through the difficult times of being separated from my daughter. In particular nurses and HCA's sitting in my room one night at 4am to console me as I became very emotional.

From the very beginning and throughout

I was involved and informed about every aspect of my care and treatment. My consultant was exceptional and ensured I had all information available to me regarding my treatment. They made me feel at ease during a number of procedures I had during my stay and always discussed outcomes and what would come next with myself and my family.

All of the staff on ward 31 made a very difficult time much easier for myself and my family and they are all a credit to the hospital and the NHS.

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Responses

Response from Darlington Memorial Hospital

Thank you for providing feedback on your recent admission to Ward 31 at Darlington Memorial Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron and Ward Sister to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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