"Somewhere where I feel listened too"

Been to the service before. Returning because of how useful the sessions were with my OT at the clinic. It's the only place in Leeds I truly feel understood and listened to. Even when I rang up out the blue with concerns they spent time with me on the phone and calmed my anxiety. I've had nothing but good experience with them.

Might not be for everyone but worked/works for me!

Story from NHS Choices

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Responses

Response from Clare Blackburn, PALS, Complaints & Claims Manager, Leeds and York NHS Partnership NHS Foundation Trust

Dear Anonymous

Thank you very much for the lovely feedback you have given.

All of the staff work very hard to provide good care for all that use our services and I am really pleased you found the service so helpful.

I will pass on your positive comments to all the staff concerned.

Thank you once again.

Kind regards

Clare Blackburn

PALS, Complaints & Claims Manager

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Response from Newsam Centre

Thank you very much for the lovely feedback you have given to CFS/ME Service in Leeds.

All of the staff work very hard to provide good care for all that use our services and I am really pleased you found the service so helpful.

I will pass on your positive comments to all the staff concerned.

Thank you once again.

Kind regards

Clare Blackburn

PALS, Complaints & Claims Manager

  • {{helpful}} of {{total()}} people think this response is helpful