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problems accessing Neurology appointments

Story from nhs.uk

"problems accessing Neurology appointments"

About: Frimley Park Hospital (Frimley)

Sent to a&e following loss of consciousness and memory . Sent home with promise of neurologist appt within 6 weeks . When contacted hospital after this time told appt. not necessary and referral had been cancelled. Gp tried to rectify problem without success.contacted PALS. Appointment arranged ,DR. dismissive or recurrent problems said all previous medical history wrong. After MRI and

EEG change of attitude referral to another Consultant made still awaiting appt. On going since Feb. Still no further forward and still no appt. Is my local hospital so popular now that it can,t service its local population effectively?

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Responses

Response from Frimley Park Hospital 8 years ago
Frimley Park Hospital

Submitted on 23/11/2015 at 09:48
Published on nhs.uk on 24/11/2015 at 01:38

Dear Dilloway

Thank you for taking the time to leave your feedback.

I am sorry that you haven't been able to access the appointments you need.

I would also like to apologise that the doctor was dismissive.

I would be very grateful if you could contact PALs again so they can help you further.

Kind Regards

Claire Marshall

Head of Patient Experience

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