"Day Care Ward"

About: Royal Bolton Hospital

Was admitted to the day care ward 19/11/2015 for a Gynae operation the staff were very obliging and attentive when I arrived made sure I had a gown that fastened properly,my operation was carried out promptly and was over in no time I had a lot of pain due to the nature of the operation they could see this and I didn't have to ask for pain relief they made me comfortable with morphine by mouth and pillows to support my legs nothing was too much trouble I stayed for 5 hours as my blood pressure was a bit high. When I was fit enough to go home my husband couldn't find the ward I was on so one of the staff put me in a wheel chair and pushed me out the car which I appreciated very much as i just wanted to get home to my own bed

Thank you very much to you all you are a credit to the NHS

Carol McCanna from Leigh xx

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Responses

Response from Royal Bolton Hospital

Dear Carol, maintaining a patient's dignity should be important to staff, so it is good to know that this happened in your case. It is also important that the rest of a patient's stay should be as good an experience as possible, so thank you for letting you know that in your case all went well. We hope you are recovering well from your operation and thank you for sharing your views.

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