"misdiagnosed"

Went in with pain in my foot just found out 5 months later I have a broken metatarsal. Couldn't wait to get me out the door

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Responses

Response from Barking Hospital

Thank you for taking the time to provide feedback regarding one of our services, it is only through feedback such as yours that we can continue to improve the services that we provide.

I am sorry to hear of your poor experience. I have contacted the Integrated Care Director for Barking and Dagenham and Assistant Director of Adult Services to request that an investigation is carried out to look into the concerns you have raised. As we cannot respond to these serious concerns on an open forum, we would welcome the opportunity to hear from you further and invite you to contact our Complaints Team on 0300 555 1201 ext. 66690 or by email at nelftcomplaints@nelft.nhs.uk at the earliest possible opportunity.

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