"professional and friendly care in day treatment..."

About: Freeman Hospital

On Friday November 13th I attended the day treatment centre for a varicose vein procedure. I arrived before 0730 and was promptly admitted in a friendly and professional manner. In quick succession I met the surgeon and anaesthetist and after a few hours went down to surgery. My last words were caol isla as I discussed the merits of single malt whisky with the anaesthetist and I woke up feeling slightly jet lagged. After 2 cups of very welcome coffee and observations I went home . I have suffered absolutely no pain or problems. Please stop knocking the NHS, I had an excellent experience and found the whole team of people professional, courteous and friendly.

Story from NHS Choices

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Response from Freeman Hospital

Thank you for taking the time to post your review on NHS Choices website on our Surgical Services at the Freeman Hospital. We would like to take the opportunity to show our appreciation for your extremely kind comments regarding the care you received from the doctors, nursing staff and all other staff on the ward. The Vascular team are particularly pleased your experience was so supportive and professional.

We strive consistently to provide the highest levels of care and it is always appreciated by all our staff to receive such positive compliments about the service we deliver.

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